Illustration by iStock
A few weeks ago, alumnae Angela Berlingeri and Maylene Collado-Wulff were talking about burnout.
What, Berlingeri asked on a video call, can social workers do to ensure that they are able to show up for their clients each day? How can social workers rise up to manage the stresses of their jobs?
Berlingeri, who is new to the field, works for the McLean-Franciscan聽聽in Brighton, Massachusetts, a residential unit for kids from 4 to 14 who have complex behavioral and emotional problems. As a clinical social worker, she evaluates the needs of her clients, provides therapy, and creates plans for them to safely return to their homes, their schools, and their communities.
Collado-Wulff, who entered the field more than a decade ago, empathized with the challenges of聽Berlingeri鈥檚 job and then told her that 鈥渂oundaries equal higher quality of care.鈥澛�
Angela Berlingeri. Courtesy photo.
After the call, Berlingeri jotted down these words of wisdom on a yellow Post-it Note and stuck the note to her desk in her office.聽
Berlingeri, MSW鈥�20, said it鈥檚 the best piece of advice she has received from Collado-Wulff, MSW鈥�10, since the pair struck up a mentee-mentor relationship in September. 鈥淚鈥檓 the luckiest mentee ever,鈥� she said. 鈥淚t鈥檚 been really helpful to get the perspective from someone outside of my bubble.鈥�
Berlingeri and Collado-Wulff are two of 200 graduates of the 艾可直播 College School of Social Work who have taken part in the Alumni Mentoring Program since it started in 2015, said founder Heather Finn, MSW鈥�13. The program, she said, enables newly minted social workers to learn from seasoned veterans, who get the chance to share their knowledge and stay connected to the University.聽
Mentors and mentees meet every few months, chatting over phone, video, or email, and share articles on topics such as leadership and work-life balance. The deadline to for the program for the 2021-2022 academic year is Aug. 1.聽
鈥淚 thought it could be a great opportunity for our graduates to get advice from those that had been in the field longer,鈥� said Finn. 鈥淎 lot of us get supervision at our workplaces, but mentoring is different. I think it鈥檚 important to have a mentor to help tackle workplace issues and questions that social workers may have.鈥�
Collado-Wulff has focused on the little things Berlingeri can do to avoid burnout, like taking breaks to eat and making sure meetings don鈥檛 run over time. But she has also stressed the need for Berlingeri to set expectations with the families of her clients before they start to work together.聽
Studies show that聽聽at some point in their careers. Experts identify聽鈥攖he physical and emotional strain placed on caregivers who are regularly exposed to traumatized patients鈥攁s one of the primary factors that contribute to the phenomenon.
Maylene Collado-Wulff. Courtesy photo.
Berlingeri said that Collado-Wulff takes a nitty-gritty approach to the problem of burnout, which forces the average social worker to leave the field after seven or eight years. 鈥淢aylene,鈥� she said, 鈥渢alks about self-care in a way that other people in our field don鈥檛.鈥澛�
In their latest meeting, Collado-Wulff described what works for her. 鈥淲hat鈥檚 protected me from burnout is the boundaries that I have set with clients, colleagues, and supervisors,鈥� said Collado-Wulff,聽who now provides therapy to elementary school children through the聽. 鈥淵ou have to realize how much is on your plate and develop the confidence to say no to things.鈥�
Over the past nine months, the duo has also discussed strategies to overcome imposter syndrome as well as the range of career paths a social worker can take. Collado-Wulff said her primary goal is to help Berlingeri 鈥渇igure out how to advocate for herself and where her strengths lie.鈥�
Although she has doled out most of the advice during their meetings, she said she has benefited from the discussions as well. 鈥淲e can sometimes feel isolated within social work, depending on the intensity of the work and where we鈥檙e working,鈥� she said. 鈥淚t鈥檚 been nice to connect through the universal nature of the experience.鈥�
Berlingeri advised recent graduates to sign up for the mentoring program, saying that it will improve their knowledge of social work and expand their professional network. 鈥淢oving through your first few years of your career is challenging,鈥� she said. 鈥淭o have someone to lean on and process that with has been really invaluable.鈥�
Collado-Wulff said that mentoring Berlingeri has fulfilled her vow to pay it forward and reaffirmed her commitment to social work. 鈥淚 think it鈥檚 important to give back and support new social workers,鈥� she said. 鈥淭he program has helped me gain a new perspective on why I鈥檓 still a social worker. It鈥檚 been validating and I know this is what I want to continue doing.鈥�